Follow this link
- performance coach to collegiate, professional, and Olympic athletes in multiple sports, as well as a business turn-around specialist and motivational speaker
90 Second Rule
I would think this also applies to interactions with everyone, including staff & employees. Thanks to Jim Fanninn:
If you’ve been away from someone you care about at least 2 hours, the next 90 seconds have a bigger impact on them than spending hours and hours on them later. Walk in the door and be fully engaged in the moment. Regardless of your day prepare to focus your energy toward the people that matter most. See their every facial and hand gesture. Hear every voice tone or inflection.
give them my full attention for at least a few minutes.